Primary healthcare news, information & resources

Important notice for practices: Changes to GP2GP charges

A negotiation process between PHOs and GP2GP service provider Patients First has resulted in a favourable outcome for the primary care sector. Patients First will now charge practices $0.08 per enrolled patient per annum to support and coordinate the resolution of current service issues and any service enhancements. This is great news for practices and the wider sector, and more than we originally anticipated. The newly-agreed terms will result in a significant reduction of costs across the sector, from an estimated $1.4 million to $350,000.

This was achieved through key stakeholders of the service, Patients First, the PHOs, Health Link and practice management systems vendors, coming together to agree the technical and compliance parameters and service levels do not require additional funding. The funding covers Patient First's stewardship of the underlying technical standards, oversight of the end-to-end service, and a minor portion going towards their technology.

Pinnacle practices will be invoiced twice-yearly for the GP2GP service - once in July for 50 per cent of their annual amount, and again in December for the balance.

For any queries or for more information, contact Pinnacle MHN practice support lead Nikki Belfield: 

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