Acute declined referrals service (POAC)

All Pinnacle practices in Waikato region can claim for this service.  

• Patients domiciled in Te Whatu Ora Waikato area.  
• Patients where an acute admission has been considered by a GP, and after discussion with the relevant SMO, a management plan to avoid admission has been instigated.
• These consultations can be virtual. 

Exclusion criteria to access POAC funding should not preclude emergency treatment of any medical conditions. 

Patients not domiciled in Te Whatu Ora Waikato area.  

Practices are required to provide sufficiently detailed consultation notes to determine appropriate use of POAC funding otherwise the referral may be declined.   

It has been recommended that in addition to a good assessment and history, the full range of appropriate observations should be documented, especially where the diagnosis is undetermined. It is important to state the time of consultations and interactions with the patient.  

Claims must be accompanied by documentation of the discussion with the SMO and the management advice. 

The initial 15-minute GP/NP consultation incurs the usual consultation fee paid by the patient. All POAC services thereafter are provided at no cost to the patient.  

The service is funded by Te Whatu Ora Waikato.